SAN MARCOS, Texas (KXAN)– San Marcos Utilities will quickly introduce a brand-new function that will enable clients to track electrical interruptions in genuine time.
The Outage Management System (OMS) will be introduced onSept 9. Through it, clients can see a failure map, check approximated repair times, report interruptions, and get failure signals.
In addition to offering clients more details on interruptions, OMS will likewise rapidly inform SMTX Utilities teams of failure areas and prospective issues using a forecast tool. The details will enhance repair time by permitting teams to work more effectively and designate resources properly, according to a news release.
“We understand that trusted energy services are important to San Marcos locals,” stated Director of Utilities Tyler Hjorth “We’re thrilled to introduce this brand-new function, which will offer our clients details that is necessary to them while permitting our team members to react quickly throughout interruptions brought on by severe temperature levels or harsh weather condition. We’re positive the Outage Management System will enhance the consumer experience and reduce the quantity of time clients are left without power.”
San Marcos energy clients will likewise have the alternative to call 512-393-8313 to examine or report interruptions utilizing the telephone number related to their Customer Connect account.
The Outage Management System was established by Milsoft Utility Solutions, a Texas- based software application advancement business that concentrates on energy security and effectiveness.
