SAN ANTONIO– When a brand-new class of trainees concerns Hallmark University for orientation, Joe Fisher asks a concern: How much of you are here since you enjoy school a lot?
Their reaction is to laugh, stated Fisher, the university’s president and CEO.
“We understand why they’re here– so that they can enhance their profession and live the American dream,” he stated.
Hallmark, a faith-based university with programs in aeronautics, organization, nursing and infotech, runs on a far more chaotic schedule than many schools, intending to train its trainees rapidly and at low expense to them. The objective, Fisher stated, is to offer the trainees exactly the abilities they’ll require to get certified and work in their tasks. The curriculum consists of lessons meant to enhance their principles.
The university has “the fastest authorized scholastic year of any college or university in the United States,” Fisher stated. While a trainee in a common university may take 15 credit hours a term, the trainees at Hallmark take 18, and there are 3 terms a year, not 2.
As an outcome, trainees can finish in 28 months with a bachelor’s degree or in 38 months with a bachelor’s and a master’s, Fisher stated. The tuition totals up to $7,470 a term for the aeronautics program and $9,540 for the other programs, with lower rates for active-duty service members.
“The bulk of trainees, we’re pushing them into an academic system that believes everyone requires to be a scientist and a thinker, which’s not precise at all. It’s entirely the reverse of that,” Fisher stated.
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Founded in 1969 as an aeronautics school, Hallmark has actually gone through 3 improvements in the last years. In 2013, it was transformed from a for-profit business into a not-for-profit– a modification that will assist it maintain its objective in coming years, Fisher stated. In 2015, after it started using master’s degrees, it altered its name from Hallmark College to Hallmark University.
This month, the university is commemorating the grand opening of its 20-acre school on Westover Hills Boulevard on theWest Side It performed a $5.5 million remodelling of a previous call center, equipping it with class, a trainee center and a mock healthcare facility filled with state-of-the-art mannequins that can replicate medical circumstances for nurses in training.
Hallmark had actually long outgrown its previous school, throughout Interstate 10 from USAA’s head office, where it had actually been considering that 1982, Fisher stated. The brand-new school, with 10 acres of undeveloped land, will allow it to even more broaden from its existing registration of about 750 trainees.
Fisher, who has actually led the school considering that 1999, just recently sat to talk about Hallmark’s concentrate on pleasing companies, its shift to a not-for-profit and the significance of character. The following has actually been modified for brevity and clearness.

Joe Fisher is president and CEO ofHallmark University The not-for-profit university uses degrees in aeronautics, infotech, nursing and organization.
Jessica Phelps/ Jessica PhelpsQ: You’re a faith-based university, right?
A: We are faith-based– not overtly. What we’re stating in our function declaration is that we are going to follow scriptural concept. We do have praise service, we have Bible research studies, however they’re all voluntary.
Q: How do you differentiate yourself from other universities?
A: We procedure success in a different way than your standard higher-ed university. We are an organization that’s concentrated on producing exceptional results and work. We understand that for each 100 trainees that strolled in this door, they are not here to end up being scientists or thinkers. They’re here as a stepping stone towards a profession. We determine ourselves by that. Graduation is not the goal at Hallmark; (it is) work in the profession field that they purchase.
You might have observed, we just have 4 schools. We might have a lot more programs and a lot more trainees, however the part of our objective that calls us to establish exceptional abilities, understanding and character, that word “exceptional” indicates that we anticipate to produce a much better graduate than any person else.
Q: How do you produce a much better graduate?
A: For us, the main client is the company, right? Our trainees are consumers, however our meaning of “main client” is the client that’s constantly ideal. Our trainees are more like clients or customers that are engaging with us for our competence to get them from here to here. Our companies are the ones that consume our item, that take in the graduate. So when our companies inform us that our trainees require more sheet metal abilities in air travel, or that our nurses require to comprehend pharmacology a bit much better, we need to make the change.
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Over 53 years, when we get feedback from our companies– we do it officially two times a year, however we do it informally around the entire calendar– they have actually informed us the most essential thing to us, the important things that makes an effective employee, is character.
Q: What does “character” include?
A: Our addition of character comes straight from the company stating, when we get a brand-new employee, we definitely worth abilities and understanding, however when we lose a staff member, it’s often for character concerns. Our character qualities are stability, management, interaction, reliability, service, stewardship and dexterity. We needed to map those– make certain whatever we’re doing follows scriptural concept. They map back to 1 Corinthians 13, verses 4 through 7, which are the love chapters of the Bible, that are reflective of Christ’s character.
Q: Do the trainees take a character class?
A: When you come here, you begin with a liberal arts course. What we carry out in that course is we lay the structure for why character’s essential, from a theoretical perspective of ethical thinking. Throughout the remainder of the program, we’re putting the trainees in “crucible minutes.” What we discovered in our research study– and a great deal of this was produced out of business scandals, the Enrons, the Volkswagens– was that the majority of the leaders that belonged to those scandals had actually been to ethical management programs. They understood, ethically, what they were doing was not the ideal thing, however it didn’t alter their habits. Our program states, we’re not simply going to kick back and rest on the theoretical; we wish to in some way alter their habits. What we discovered was research study that stated, our habits is more than likely to alter when we have an experience that we internalize. Something takes place to us; it has an effect on us to where the next time we remain in that scenario, we’re most likely to have a various habits. So we put our trainees in 7 of those “crucible minutes” throughout the program.
Q: Could you offer an example of a “crucible minute”?
A: The initially one that everybody has actually is called “the kindness effort.” As you enter into the program, you’re going to get a crisp $10 expense. We go to the bank and make certain that it hasn’t been flowed prior to; it’s a discomfort, in fact. We ask you to discover someone in life, through your routine daily regimen, that you believe can take advantage of that $10, and after that to journal that experience. Why did you select that individual? How did it make you feel? Did you get an action from them? How did it make them feel?
Q: Are companies carefully included with the school?
A: Yes, we have market partners. Our vice chair is the CEO of Co mmuniCare. Endeavors, Boeing– those are the sort of partners that we have. They serve on the board. They sponsor programs. In our organization school, they in fact do paid jobs with our trainees.
Q: Do you feel that you have reputation acknowledgment? Are individuals acquainted with Hallmark like they are with UTSA or Alamo Colleges?
A: I believe they recognize withHallmark I believe they have a misperception, since we invested 42 years in for-profit, we weren’t a university, we weren’t all degree-granting. That change has actually occurred reasonably rapidly. What’s crucial to us is that we re-educate the neighborhood regarding who we actually are.
Q: Your site boasts that your degrees allow graduates to complete in almost half the time. How do you do that?
A: Part of what’s incorrect with the standard course is that it takes too long, and since it takes too long, it costs excessive. Our programs are academically as strenuous as you will discover. Our bachelor’s degrees need 120 term hours, similar to one at UTSA does. But our trainees take 18 hours every term, and they do 3 terms a year rather of 2. Taking 18 hours a term is a full-time task, generally. The average at UTSA is going to be less than 15.
Q: And that’s much better for the trainees?
A: We’re attempting to keep the light at the end of their tunnel. They dislike school. No one wishes to– I indicate, I should not state no one; thank goodness we have thinkers and scientists. I’m an item of standard education and research study.
We wish to put them into a system that’s going to provide them and the company what both celebrations desire and require. When we can’t do that, we in fact stop training because location. We have a return-on-investment design that we utilize to choose, is this still a feasible program? We anticipate our graduates to be in their profession field within 90 days of graduation, and we anticipate them to make an 80 to one hundred percent return on their whole scholastic financial investment within their very first year on the task. When it does not match that any longer, we stopped training because.
Q: Could you discuss the choice to end up being a not-for-profit?
A: (Hallmark) was established on these core worths. When I was available in ’99, I just came here since of the worths. It was never ever run like a for-profit; it was constantly mission-driven. We made the shift as an outcome of tactical preparation. If the university is everything about that objective, what would occur when (the owners) pass? In a for-profit design, there’s going to be death taxes, estate taxes, right? It’s possible that the university would need to be offered, and if it was offered, it most likely would be offered to a for-profit rascal. I’m not anti-for revenue, by the method. But the for-profit education market made all of their shiners. If they was among the ones that scooped it up, there’s no chance that objective makes it through. So we went not-for-profit to secure that objective permanently and ever and ever.